Privacy Policy

Who We Are

The name of our company is PICKURPAGE LLP, and we operate under the name Jhunkoo.ai (“Jhunkoo”, “we”, “us”, or “our”). We are an India-based company that provides AI tools to collect, transform, and deliver data tailored for LLM-based applications and custom AI workflows.

What Is This?

This is our Privacy Policy. We created it to be transparent about how we collect, use, manage, and store your information when you interact with our services.

Whenever we say “you” or “your,” we’re talking about users of our services—whether individuals or organizations. Our “services” include our platform, websites, features, APIs, and any associated content, products, or software.

Why Are We Showing You This?

We value and respect your privacy. Our aim is to use your data in ways that enhance your experience without compromising your trust. If you have feedback or concerns, email us at [email protected].

This Privacy Policy should be read in conjunction with our Terms of Use.

Information We Collect

Personally Identifiable Information (PII)

We collect personal data to operate our platform and improve your experience. This includes:

Full name
Email address
Company information
Payment details (processed via third parties)
IP address
Browser/device information
Timestamps and session data
Page views and interaction metrics
Uploaded documents and metadata (if applicable)

Non-Personally Identifiable Information

We may also collect aggregated or anonymous information, such as:

Operating system, language, browser type
Device specifications
Referrer URLs
Usage patterns (e.g., navigation paths, load times)

How We Use Your Information

We use your information for the following purposes:

To deliver and maintain our services
For authentication and access control
To process payments (via third-party services)
To improve service performance and user experience
For support and user communication
For analytics, research, and product development
For security and fraud prevention
For marketing and promotional messages (with opt-out option)

Usage Limits & Fair Use Policy

To ensure the platform remains performant and accessible for all users:

We reserve the right to enforce rate limits or cap usage of APIs or processing features if automated or excessive usage is detected.
Users on free or limited plans may experience throttling or priority degradation compared to paid users.
Abusive use (e.g., scraping, spam generation, unauthorized resale) may lead to account suspension or permanent termination.
We may revise fair usage thresholds and notify you in advance via email or platform announcements.

We share data only as necessary with the following third parties:

Payment processors (e.g., Stripe, Razorpay) – for billing and payment services
Analytics tools (e.g., Posthog, Vercel Analytics) – to understand user behavior
Customer support tools (e.g., Crisp) – for chat and helpdesk functionality
Infrastructure providers (e.g., Vercel, AWS) – to host and deliver services

All third-party providers are bound by their own privacy policies and applicable data processing agreements.

We may also disclose your information:

To comply with legal obligations or enforce our policies
If our company is involved in a merger, acquisition, or asset sale
To prevent fraud, abuse, or violations of law

Data Retention

We retain your data for as long as your account is active or as needed to comply with legal obligations. You may request deletion by contacting us at [email protected].

International Data Transfers

Although we are based in India, our third-party service providers may store and process data in other countries. By using our services, you agree that your data may be transferred outside your jurisdiction.

Your Rights

You have the right to:

Access and update your personal data
Request deletion of your data
Object to or restrict our data processing
Opt out of marketing communications
File a complaint with your data protection authority

To exercise your rights, contact us at [email protected].

Security Measures

We take appropriate security measures to protect your personal data, including:

Data encryption in transit (TLS)
Access controls and internal audits
Monitoring for unauthorized activity
Regular security updates and vulnerability patching

However, no method of data transmission or storage is completely secure. If a breach occurs, we will notify you and regulators as required by law.

Minors’ Data

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have unintentionally collected a child’s data, please email us so we can delete it.

Cookies & Tracking

We use cookies and similar technologies to personalize your experience and improve performance. You may manage or block cookies via your browser settings. We also respect Do Not Track (DNT) signals where supported.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. When we do, we’ll revise the “Last Revised” date and notify users where appropriate.

Contact Us

For any privacy-related questions or concerns, reach out to:
📧 [email protected]
📍 PICKURPAGE LLP, India